Privacy Policy
Last Updated: October 2026 | Compliant with DPDP Act 2023 & GDPR
1. Introduction & Scope
EvolveExpert Technologies ("EvolveExpert", "we", "our") is committed to protecting your personal data and commercial information. This Privacy Policy details how we collect, store, process, and safeguard information collected through evolveexpert.com, our REST APIs, and developer portals in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act, India) and the General Data Protection Regulation (GDPR, EU).
2. Information We Collect
- Account & Contact Information: Name, professional email address, organization name, and billing details provided during account creation.
- Document Data for Processing: Invoices, receipts, and tax records transmitted via API or web UI for optical character recognition and validation.
- Technical & Telemetry Data: IP addresses, request latency, API token identifiers, operating system, and browser user-agent strings for security and rate limiting.
3. Zero Raw Card Storage & Payment Security (RBI CoF Framework)
EvolveExpert does NOT collect, process, or store raw credit card numbers, debit card numbers, or CVVs on its servers. All payment transactions are securely tokenized and handled exclusively by our RBI-authorized payment aggregator (Razorpay) and global payment networks in strict compliance with the Reserve Bank of India (RBI) Card-on-File (CoF) Tokenization framework and PCI-DSS Level 1 standards.
4. Ephemeral Document Processing & Data Retention
Uploaded financial documents and invoices are processed ephemerally. Images submitted for extraction are decoded in memory, evaluated against vision and mathematical verification models, and immediately expunged from primary server memory upon payload transmission. We do not sell, license, or monetize customer financial data to third-party data brokers or advertising exchanges.
5. Data Subject Rights
Under applicable data protection laws, you retain the right to:
- Access, correct, or request deletion of your account records.
- Revoke API tokens and request complete anonymization of telemetry logs.
- Lodge a grievance with our designated Grievance Officer.
6. Grievance Officer & Contact Details
For privacy inquiries or grievance redressal, please contact:
Name: Irfan Khan
Role: Grievance & Compliance Officer
Email: grievance@evolveexpert.com
Address: Sector 18, Commercial Corridor, Gurugram, Haryana 122015, India